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Privacy Policy

Mode voyage values your privacy , we take great care protecting the information you provide us with .
Collection of your personal information
When creating a MV account , the personal information we collect may be your;

A) Name
B) delivery address
C) Email address
D) Telephone number
E) Mobile number
F) Birthdate
G) Gender

The personal information we collect from you will be used in some or all of the following ways;

  • To deliver the products you have purchased via the Mode Voyage website
  • To communicate with you during the delivery process of the product
  • Customer support purposes
  • To provide you with relevant product information
  • To aid Mode Voyage in the development of new products and services
  • To optimise the site and your shopping experience
Customer Communications

Mode Voyage will communicate with you about your purchase or order via email or phone
Account holders must provide a valid email address, we may also ask for feedback about your shopping experience and purchase
If you don’t wish to receive such material please email sales@modevoyage.com to unsubscribe at any time and placing unsubscribe in the email
When opt to be a Mode Voyage subscriber you agree to receive marketing or promotional information from time to time.

Your Personal Information and Security

The information collected by Mode Voyage is stored safely and securely.
We ensure protection of your personal information by,
A) restricting access of personal information
B) Maintaining technology products and updates to prevent unauthorised access
When purchasing from Mode Voyage, your financial details are passed through an industry standard secure server using the latest SSL ( secure sockets layer) encryption technology.
If you have any concerns regarding our security policy ,please contact sales@modevoyage.com

Disclosure of Personal Information

Mode Voyage is committed to complying with the Privacy Act and the National Privacy principles.
Except in the case of life threatening emergency, we do not share our customers information with any organisations
.Other than related to the delivery of the products you have purchased from our site.

Complaints About Breaches of Privacy

If you believe that our privacy policy has been breached by Mode Voyage, please contact us urgently by contacting sales@mode voyage.com so we can resolve the matter.

Collection of computer Data

When you visit modevoyage.com, our servers and Google analytics set up may automatically record information that browser that your browser sends whenever you visit a website.
This might include your computers IP ( Internet Protocol) address , browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates,and other statistics.
This data is not treated as personal information or used in association with other personal information.
However Mode Voyage may aggregate, analyse and evaluate such information to better tailor or improve the products or service we offer.

Updating Your personal Information

Update your personal information by accessing your account here

Identification checks

Mode Voyage may select random transactions to ask for proof of identification via email for the purpose of credit card fraud prevention.
If you think you have received a fraudulent email from another part posing as Mode Voyage,please do not download or open any attachments, contact sales@modevoyage.com immediately to confirm the email authenticity.

Address and Contact Details

Mode Voyage at On Kliff
2/88 Marine Parade Kingscliff 2487 NSW
0439004978

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